🐾 30-Day Return & Refund Policy

30-Day Money-Back Guarantee

At PurrGizmo.com, your satisfaction is our priority. We stand by the quality of our cat gadgets and want you (and your feline friend!) to be completely happy with your purchase. If you’re not satisfied, we offer a 30-day money-back guarantee from the date of delivery.

1. Eligibility for Refunds

You may request a refund within 30 days of receiving your order if:

  • The product is defective, damaged, or not functioning as described.

  • You are unsatisfied with the quality or performance of the product.

  • The product is in its original condition (opened or unopened).

2. How to Request a Refund

To request a return or refund:
📞 Contact our customer support team within 30 days of receiving your order.
Email: support@purrgizmo.com
Phone: (816) 327-9967

Please include:

  • Your order number

  • The reason for the return/refund

  • Photos or details (if applicable)

Return Address:
12924 Pierce Street, Pacoima, CA 91331, USA

3. Review & Processing

  • Once we receive your request, our team will review it within 3–5 business days.

  • If approved, we’ll process your refund to the original payment method.

  • Refunds typically take 5–7 business days to appear in your account after processing.

Return Address (for all approved returns):
12924 Pierce Street, Pacoima, CA 91331, USA

4. Policy Updates

PurrGizmo reserves the right to update or modify this Return & Refund Policy at any time. Changes take effect immediately once posted on our website. Please check this page periodically for updates.

5. Need Help?

If you have any questions or concerns about returns or refunds, please reach out to us at:

Ravento LLC
📍 8115 S Mariposa Ave, Los Angeles, California, USA
📧 support@purrgizmo.com
📞 (816) 227-6805